Policies

Shipping and Handling

Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.

We will notify you if there is an increase in the shipping charge for your order prior to billing and shipping.

Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.

Consolidated Shipments: Entire orders will be shipped together if possible.

Returns and Exchanges

General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns.

Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.

Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.

Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.

Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.

Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping.

Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.

Sales Tax

Sales tax is charged on instate orders if required by law.

Payment Methods

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.

Backorders Items

Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.

Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dealer Spike, LLC.

Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.

1- SMS Consent Communication:

  Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

  If consent has been given to receive text messages from Blue Lagoon Boating Center, messages may be received related to the following:

  Appointment reminders
  Follow-up messages
  Billing inquires
  Service notices

 

  Example: "Hello, this is a reminder of your upcoming appointment with Blue Lagoon Boating Center at 42834 N Walnut St.  on [Date] at [Time]. Reply STOP to opt out of SMS       messaging at any time."

 

3- Message Frequency:

  Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to [appointments/billing, etc.].

  Example:
  "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

  Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

  Opt-in to receive SMS messages from Blue Lagoon Boating Center can be done in the following ways:

  Verbally, during a conversation
 

6- Opt-Out Method:

  Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal   from the messaging list.

7- Help:

  For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us using our Contact Us page

  Additional Options:
  If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

  Message and data rates may apply.
  Opt out at any time by texting "STOP."

  For assistance, text "HELP" or visit our Privacy and Terms and Conditions pages.

  Message frequency may vary.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third partiesSMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes